Frequently Asked Questions

We are answering most frequent questions. No worries if you not find exact one. You can find out more by searching or continuing clicking button below or directly contact our support.

Online Payment: Secure online payment options through our website. We accept a variety of payment methods. These include:Credit/Debit Cards: Visa, MasterCard, American Express

Pay on Delivery: You can choose to pay with cash or use an EFTPOS machine at the time of delivery. We are committed to ensuring that your payment information is secure and protected. If you have any questions about payment methods, please contact our customer service team.

Yes, it is completely safe to use your credit or debit card on our website. We use advanced encryption technologies and secure payment gateways to protect your personal and financial information. Our website is PCI-DSS compliant to ensure the highest level of security.

Taste Buzz delivery radius now extends to a wider range of neighborhoods within Perth. From bustling city centers to tranquil suburbs, we're here to meet your grocery needs wherever you call home. Check out our interactive map below to see if your area falls within our current delivery zone: Taste Buzz Delivery Area

For orders above $50, delivery is free. If your order value is under $50, delivery charges are calculated based on your location. You can see the delivery cost at the checkout page before completing your order.

Yes, You can track your order in your account profile under the "Order History" section. Additionally, you will receive email and SMS notifications. After your order is dispatched on the delivery day, you will receive a text message with a tracking link. You can use this link to see the real-time location of the delivery driver and the estimated time of arrival.

Yes, you can choose your preferred delivery date and time when placing your order. We offer flexible delivery options to suit your schedule in which you can choose from Monday to Saturday.

If you are not at home during the delivery, you can provide specific instructions at checkout, such as leaving the order at your front door, garage, or with a neighbor. If we attempt delivery and you are not available, we will send you a text message notifying you.